Manager - Import & Export - eCommerce

Job Description :

- Vendor Operations team is designed to guide and assist customers/vendors to ensure seamless experience while working with the company.

- As a part of this team, the primary role will be providing all reasonable support to customer/vendors in improving their capabilities to ensure that they are able execute their business in the most optimum way.

- The role will comprise of assisting the customer /vendor to get well versed with various tools and provide on ground support to assess inputs like PO management, shipment etc.

- These tasks include, but are not limited to, assisting in training on populating/procuring catalog content, face to face interacting/coordinating with the vendors/manufacturers/customers, identifying and correcting errors, maintaining records of work received and work performed etc.

- In addition to being a support associate grooming customers/vendors to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc.

Candidate Background :

- Candidates with experience and knowledge in Import/Export Documentation, Customs Clearance, Freight/ Carrier Management, Supply Chain, Procurement will be preferred