Manager - Human Resources - Hospitality

Objectives of this role :

- Assist in developing and executing personnel procedures and policies, and provide guidance and interpretation for business operations

- Participate in development of HR objectives and systems, including metrics, queries, and ongoing reports for company requirements

- Assist in administering benefits, compensation, and employee performance programs

- Suggest new procedures and policies for improving employee experience as well as the efficiency of HR department and company

- Ensure compliance with local and national regulations and applicable employment laws, and update policies and procedures when necessary

Responsibilities :

- Prepare paperwork and schedules for smooth new-hire onboarding process, coordinating with cross-functional departments to deliver an exceptional first-day experience

- Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance

- Provide a dedicated and effective HR advisory service to employees that covers absence and health issues, conduct and capability, grievances, organizational change, and all other employee-relations matters

- Be the primary backup for payroll processing, including biweekly and semimonthly updates to employee files, bonus/incentive pay, vacation/sick pay, expense reimbursements, hourly-employee validations, and benefits changes

- Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development

Required skills and qualifications :

- Excellent communication and interpersonal skills, ethics, and cultural awareness

- Aptitude for problem-solving and thorough knowledge of HR procedures and policies

- Advanced knowledge of HRIS and ability to learn new technical systems, when necessary

Preferred skills and qualifications :

- Degree (or equivalent) in human resources, business, or related field

- Proven success working in an HR department

- Resourceful mindset and strong attention to detail