Manager - Human Resources - BPO/IT

We are looking for HR Manager @ Melbourne, Australia and this is for one of our MNC clients which is headquartered in New York and has more than 28,000+ professionals world wide.

This role will be responsible for managing employee life cycle, liaison closely with the business and the empanelled hiring partners, drive engagement through clear communication, connect session, R&R, capability development initiatives, liaison with the payroll and tax consultants to ensure seamless payroll processing and related query resolution etc.

Designation: Manager - Human Resources

Experience: 6-8 years in HR

Reporting to: Sr. Assistant Vice President HRBP

Job Location: Melbourne, Australia ( Only Australian citizens, PRs can apply for this job )

Key Responsibilities:

During Major Events:

- Liaison closely with the business and the empanelled hiring partners to on-board temporary contractors as per requirements within set timelines as well as de-board them post event

- Manage recruitment reporting for temporary contractors and share daily updates with the business

- Create and execute the Major Event People Engagement Plan with the help of business

- Conduct connect sessions with the contractors to ascertain the pulse of the group and act upon observations

- Drive business teams to timely upload and/or approve critical payroll related inputs to ensure seamless salary payments and invoicing

Non Event Business As Usual:

- End to end employee lifecycle management for permanent and/or fixed term claims contractors (associates and team leader level) on company payroll

- Create and execute the team level engagement plan for non event duration

- Drive engagement through clear communication, connect session, R&R, capability development initiatives

- Liaison with the payroll and tax consultants to ensure seamless payroll processing and related query resolution

- Governance through adherence to core people policies for company as well as the client

- Effectively monitor, manage and control risk to ensure that all required labour law compliances are being met at all times

Others:

- Provide timely and accurate advice on HR management activities, policies, practices, conditions of employment, entitlements and related issues to managers and staff

- Maintain and strengthen HR documentation including letters of offer, contracts, induction briefs, policies & procedures, templates and organisation charts

Organizational Relationships

Reports To : Sr. AVP- HR Supervises : NA

Skills : 

Competencies & Skills : 

- Strong people management and leadership skills

- Has created environments where accountable and respectful teams thrive and deliver outstanding results

- Exhibits agility in daily operating rhythm to cater to the ever changing business requests, with an ability to multi task

- Self starter who can drive tasks to closure with minimal supervision

- Exhibits excellent stakeholder management

- High degree of customer service orientation

Education Requirements : 

- Degree in Human Resource Management or Business Administration

Work Experience Requirements : 

- Strong HR generalist experience for at least 7 years experience (recruitment, performance management, C&B, learning & development, payroll, personal income tax, industrial relation etc.) for at least 7 years

- Experience working in global/ multinational companies

- Good knowledge of local labour law