Manager - Human Resources - BFS

Role and Responsibilities:

1. The successful candidate will partner with various business groups to build the Talent & HR strategy that most effectively complements business strategy.

2. Drive organisation resource plans, talent reviews, succession plans, high potential individual development plans and performance management for assigned business units.

3. Plan and execute the performance review processes as per the company policies.

4. Facilitate annual and mid-year talent review plans in conjunction with business plans building a line of sight to future talent needs and ensuring a robust follow up mechanism to fulfil the same.

5. Minimise critical attrition losses by establishing proactive processes, relationships and - early warning systems.

6. Consults with line management, providing HR guidance when appropriate.

7. Analyses trends and metrics in partnership with the HR group to develop solutions, programs and policies.

8. Manages and resolves complex employee relations issues. Conducts effective, thorough and objective investigations.

9. Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required

10. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions).

11. Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

12. Provides HR policy guidance and interpretation.

13. Develops contract terms for new hires, promotions and transfers.

14. Provides guidance and input on business unit restructures, workforce planning and succession planning.

15. Identifies training needs for business units and individual executive coaching needs.

16. Participates in evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met.

17. Performs other related duties as assigned.

18. Analyse trends in employee turnover and employee engagement surveys and recommend interventions backed by data

19. Drive specific engagement initiatives to maximise productivity and develop highly engaged teams

20. Develop and deploy culture-building initiatives, and implement a high-performance culture

21. Work with line managers and employees to address all types of employee relations issues, fairly representing all interests

22. Resolve employee escalations within TAT and within the policy framework

23. Work closely with the other Human Resources team to ensure timely and effective delivery of all HR processes

Educational & Experience Required:

1. Post Grad in Human Resources from a reputed MBA School.

2. 5-10 years of solid HR experience and exposure to robust HR processes.

3. A Start-up experience will definitely be preferred.

4. Should have demonstrated creativity and innovation in prior roles.

Skills & Abilities:

1. The successful candidate must be bright, quick, articulate and a team player who also possesses the ability to manage business decisions.

2. Ability to establish quality relationships, a strong communication link and credibility with the business through the highest levels of professionalism, ethics and mutual respect. Must have a demonstrated track record of building functional credibility with business teams.

3. Data and metrics driven individuals with a passion for results and excellence.

4. Ability to prioritise and cope with competing demands. Must possess a sense of urgency and excellent execution and project management skills.

5. Ability to see the big picture, visualise the future and develop relevant functional strategies which add value to our business. Must be challenged by ambiguity.

6. Strategic thinker balanced with a grasp of details. Must possess the ability to switch between execution and strategy mode most effortlessly.

7. Must be able to get the job done by working collaboratively with others.

8. Inquisitive and analytical mind; capacity for out-of-the-box thinking; bring a creative perspective to business problems applying functional expertise, business understanding and common sense.

9. Ability to stay connected with the external market with a view to bring best practices into the company.

Competencies & Skills:

1. Outstanding analytical skills

2. Ability to take decisions, rational judgment and demonstrated excellent execution

3. High level of performance with uncompromising standards of integrity

4. Ability to communicate effectively with all the stakeholders involved, including at all senior levels

5. Outstanding written and verbal communication and presentation skills in English

6. An energetic go-getter, motivator and creative individual with high work ethics

7. Ability to see the "big picture" and help implement the company's strategy as a team player

8. Proven ability to manage multiple projects/issues and stay focused

9. Target-driven, self-motivated and willing to take responsibility

10. Proficiency in the use of MS Office applications