Manager - Human Resource - Telecom

- Lead and direct the Human Resource team to deliver a comprehensive HR service to the business

- Employee Relations managing absence, disciplinary, grievances, sickness etc. Measure employee satisfaction and identify areas that require improvement

- Performance Management: coaching managers on performance management issues and processes

- Learning & Development: providing guidance on development for managers and their teams

- Training: Implementing the training and development agenda; identify areas that need attention and improvement

- Recruitment & retention: managing talent and succession planning; taking overall responsibility for recruitment activity and campaigns

- Reward advise and support employees on company benefits

- In conjunction with the Head of HR, ensure all company policies and procedures are up to date in line with current employment law. Ensure line managers are up to date with changes to any policies.

- Working with senior managers, coaching them and advising on all people issues

- Deal with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills

- Managing priorities between casework and projects

- Managing HR budgets

Skills:

- Superb communication skills honed in business partnering/advisory roles

- Examples of adding value as both an individual contributor and active team member

- Experience of dealing with senior and sometimes challenging individuals

- Ability to build rapport quickly with key members of the executive team.

- Ability to represent the Human Resource function as part of the bigger business picture

- Confident directing HR and advising managers on all aspects of people management and development.

- Strong understanding of employment law

- A professional and commercial approach to HR, with the ability to deliver high employee satisfaction, appropriate development and reward for individuals.