Manager - Human Resource - Retail

Responsibilities:

- Talent Acquisition:

o Lead the recruitment process for retail positions, from sourcing and interviewing to onboarding.

o Collaborate with hiring managers to understand staffing needs and ensure the timely and effective placement of qualified candidates.

o Implement creative and targeted strategies to attract and retain top talent in the retail industry.

- Employee Relations:

o Foster a positive and inclusive workplace culture by promoting open communication and addressing employee concerns promptly.

o Provide guidance and support to managers in handling employee relations issues and implementing corrective actions when necessary.

o Conduct regular check-ins with retail staff to gauge job satisfaction and identify areas for improvement.

- Performance Management:

o Implement and manage performance appraisal systems for retail employees.

o Provide constructive feedback and coaching to employees to improve performance and achieve goals.

o Work with management to identify high-potential employees and create succession plans.

- HR Policy Development:

o Develop and enforce HR policies and procedures specific to the retail environment, ensuring compliance with local regulations.

o Stay informed about industry trends and best practices to continually enhance HR policies and practices.

- Benefits Administration:

o Oversee the administration of employee benefits, including health insurance, retirement plans, and other perks.

o Communicate benefits information to employees and assist with any related inquiries.

- Payroll Processing:

o Manage end-to-end payroll processing for all employees, ensuring accuracy, compliance, and timeliness.

o Calculate and process employee wages, bonuses, commissions, and other compensation elements.

o Verify and reconcile payroll data, including time and attendance records, benefits deductions, and tax withholdings.

- Compliance:

o Stay up-to-date on federal, state, and local payroll tax regulations to ensure compliance.

o Prepare and submit payroll-related tax filings and payments in a timely manner.

o Address payroll-related compliance issues and work with relevant authorities to resolve any discrepancies.

- Record Keeping:

o Maintain accurate and organized payroll records, including employee information, tax forms, and other relevant documentation.

o Generate reports on payroll activities, costs, and trends for management review.

- Employee Inquiries:

o Respond to employee inquiries regarding payroll-related matters in a timely and professional manner.

o Collaborate with HR to address and resolve payroll issues, discrepancies, and adjustments.

- System Management:

o Oversee the administration and optimization of the payroll system.

o Collaborate with IT to implement system upgrades and enhancements to improve efficiency and accuracy.

- Process Improvement:

o Identify opportunities for process improvements in payroll procedures and systems.

o Streamline payroll processes to increase efficiency and reduce manual errors.

- Communication:

o Communicate payroll-related policies and procedures to employees and management.

o Conduct training sessions for employees on timekeeping and payroll-related matters.

Qualifications:

- Masters degree in Human Resources, Business Administration, or a related field.

- Proven experience as an HR Manager, preferably in the retail/Hospitality/Aviation industry.

- Strong understanding of retail operations and the unique HR challenges within the sector.

- Excellent interpersonal and communication skills.

- Ability to work in a fast-paced environment and adapt to changing priorities.

- Knowledge of employment laws and regulations relevant to the retail industry.