Recruiter - Consultant at Questa Global
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Manager - Human Resource - Retail (10-15 yrs)
Human Resource Manager
In Summary - Directs, Supervises and coordinates the overall clinical and business operations for the organization. Participates in the development and administration of policies on business operations and planning, with main focus on inbound and outbound flows for central warehouse and all branches
a. Receiving Department
c. Control Room
g. Imports Purchasing
1. Leadership :
a. To provide effective and inspiring leadership by being actively involved in all the departments, developing and sharing a broad and deep knowledge and understanding of each department.
2. Strategy :
a. To actively participate creating vision, establish and follow a planned path
b. To manage strategic planning with management and operational team on key issues, its implementation and resource allocation in the least time and best cost effective solution.
c. To share recommendation on business decisions to shape the long terms goals of the organization.
d. To review periodically the company's overall strategy to respond to changing business conditions.
3. Policy Management :
a. To translate Corporate Vision and Strategy into organization policies, directives, processes and methodologies. Providing Strategic leadership and direction to the above departments.
b. To create roadmap of growth, assuring planned revenue & profitability delivering measurable, cost effective result
4. Operating System Architect :
a. To establish organization structure among the departments and operating systems and process flow to ensure achievement of the goals.
b. Ensure appropriate systems, processes and performance management arrangements are in place to delivery consistent high quality level of service provision and activity report and monitor achievement.
c. To define desired process flow, goals and achievement of these goals to the team and reiterate the same message throughout the departments.
d. Ensuring an Assembly like flow and all team members are present and doing their work well.
e. Looking at the best cost effective way of delivery of our orders and also day to day running of the departments
5. Ambassador :
a. To establish relationship with external service providers that are involved in the day to day operations this includes courier companies, security firms, local authorities, clearing agents etc.
b. To work with the department heads and supervisors to ensure they are delivering results and goals of the departments are being met.
6. Operations Management :
a. To establish, implement and manage smooth day to day operations for all departments.
b. To ensure all SOP are being followed day to day and operate consistently.
c. To bring efficient and effective systems and relationships to increase productivity
d. To manage operations of the company in ways consistent and aligned with strategic goals and performance targets
e. To ensure all departments are working as a team with the goal of :
i. Timely delivery of orders to all customers
ii. Timely replacement and delivery of replacements to all branches
f. Ensuring the Production line at the Workshop is fully utilized and maximum output is being achieved from the workshop.
7. Inventory Management :
a. Ensuring all Warehouses have 100% accuracy of the stocks matching the SAP/ Stock cards with physical stocks
b. Random Stock checks to be organized to check if the accuracy of stocks
c. Quarterly stock checks for all departments to be done where the entire stores are being counted to confirm the stocks.
d. Ensuring all critical products, reorder levels are kept and maintained and adjusted during peak and off peak seasons.
e. Ensuring timely reorders are placed for all stock items such that no item is going out of stock.
8. Imports :
a. Ensuring the Imports Departments, regulatory authority's approval and licenses are in place all the time.
b. Find cost effective and best method for bringing in our goods in the least time and least cost.
c. Ensuring all documents are being checked by Imports for 100% accuracy and nothing wrong mentioned which can create a problem with Customs and other Regulatory authorities for clearance of our goods.
d. Maintaining relationships with existing suppliers :
Net salary above market rate. Additional benefits - Housing, transport, inpatient medical cover and return air ticket every two years. Family benefit where additional benefits given for spouse and up to 2 children.
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