Manager - Human Resource - BPO/ITeS

Client: Outsourcing MNC in CRM and data analytics

Designation: HR Manager

Experience level: 5-10 years of HR Generalist profile

Education MBA

Should be from the BPO or IT/ITES industry only. Should only be from Mumbai

Responsibilities:

- Responsible for end-to-end HR delivery

- Anchoring Capability Development, Talent Management, Rewards, Resourcing (Laterals & Campus),

- Diversity and all other people processes

- TA Lead Business - Responsible for Lateral hiring across functions

- Lead Capability Development, Talent Management, Employee Engagement

- Engaging talent through Employee Connect

- Driving employee development initiatives

- Ensuring adherence to performance management framework,

- Resolving employee grievances,

- Ensuring compliance with statutory areas and allied national projects in the fields of employee