Manager - HR Operations - Insurance

Manager HR Operations

Overall purpose of the Job To be a strategic partner in supporting back end activities thereby enabling better employee hygiene

Key Performance Areas :

Strengthening HR Operations process :

- Ensuring Migration of Back end process to outsourced vendor as per project charter.

- Ensuring checker maker concept document collection done by vendor.

- Liaison between recruitment vendor and filing vendor to ensure safety and security of employee documents.

- Ensure regular audit of vendor processes and publish report.

- Analyzing and Designing all HR Operations Process as per RAG

- Strengthen Employee verification process, reduce TAT and ensure 100% adherence

Managing Ecode Creation and Agency Code Creation :

- Ensuring Ecode are created for all New Joinees within TAT

- Ensuring Agency Code are created for Sales Department within the TAT

Mediclaim, Gratuity, Recoveries :

- Annual Mediclaim vendor negotiation and finalization within approved Budget.

- Identify the scope to improve mediclaim hospitalization process of the employees to reduce TAT and increase Employee Satisfaction.

- Regular interaction with TPA and update on process improvements.

- Handle all Gratuity related queries and ensure timely settlement.

- Ensuring F&F recoveries are actioned as per process. Absconding Letters are sent to employees within defined time frame.

- Liaison with Payroll and SAP team to ensure updation of F & F portal on a daily basis.

Arijit Saha
Director The Catalysts