Manager - HR Operations - BFSI

Company- A leading Financial Services

Designation- Manager

Overview

The Case Manager will be responsible for contributing to the overall success of the India Global Service Center by partnering with HRBPs, Global Security & Investigation, and HR Legal in the handling and resolution of Employee Relations issues.

Description

Handle investigation of cases including liaising with relevant stakeholders/key risk management colleagues

Prepare show cause, case notes and schedule/ coordinate for committee meetings

Provide guidance during investigation and recommend appropriate corrective action

Prepare Investigation Reports

Log and track the development of cases through Answer key

Performs other tasks as may be assigned within the scope of ER case