Manager - HR Business Partner - BPO - IIM/XLRI/TISS/SCMHRD

Major Activities

HR Business Partnering

- Single point of contact for all HR related activities for business unit assigned.

- To be viewed as approachable and trusted HR person.

- Maintain good terms with senior management, business heads, managers, and employees.

- Drive various organization and HR initiatives at business level.

Employee Engagement

- Responsible for critical interfacing internally with vertical head, manager, and people of business team allocated.

- Responsible for proactive communication with senior management on the performance of employees and development of a reward structure.

- Handle employee grievances, conduct 1-1, team meetings, regularly connect at different levels

- To play important role in organizational development through various measures such as organizing training, individual growth plan, talent recognition

- To create an empowered and enjoyable workplace and implement the best people management practices

Employee Retention and Attrition Management

- To guide and manage the overall attrition and ensure strategies for retention are implemented

- To develop best practices approach for minimizing employee turnover.

- To review retention policies and ensure implementation

Performance Management

- Run end to end PMS cycle for the business

- Ensure free and fair method of conducting performance appraisals.

- Ensure all the confirmations and annual appraisals are completed on time and as per process.

- Issue letters of increment promotions etc.

Induction and on-boarding

- Responsible to part of hiring process for business

- To effectively induct new joiners into business.

- Run programs like new joiner buddy program and have new joiners connect like 30, 60, 90 days with different stakeholders.

Reports maintenance

- Make, maintain and provide various reports required by business like monthly dashboard, attrition reports etc

Team Management

Manage a team of 4-5 HRBP's hence previous team management experience for at least 2 years is a must

If the MBA is from a premium institute, lesser experience may be considered. (5-8 years overall)

Candidates from international BPO environment preferred.