Manager - HR Business Partner - BFSI/BPO

About the Company:

ARA's Client is helping transform leading organizations and communities around the world. Choose IT and make delivering innovative work part of your extraordinary career. IT works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. IT is consistently recognized on FORTUNEs 100 Best Companies to Work For and Diversity Incs Top 50 Companies for Diversity lists.

The Role:

HR Partner will be the single point of contact in HR for people and practice leaders. We help our people thrive through building deep personalized relationships and proactively support them through their life, career and project experiences. We succeed in this role by knowing our people and business well.

Job Summary:

The Human Resources Representative Field HR Manager will provide integrated Human Resources services to appropriate groups ensuring that people-related issues are managed effectively. The HR Generalist will also provide direct HR support to typically 1 or more client teams or entities leading an employee base of approx 4000-6000.

Key Responsibilities:

Human Resources Field Manager:

- Lead Talent strategy for the assign employee base

- Be the single point of contact for business leaders aligned.

- Coach and advise Career Counsellors/ Stakeholders to ensure effective delivery of difficult messages

- Represent HR in all relevant forums and interactions with prospective and existing client teams including presenting the Talent strategy to the clients

- Experience of leading specific initiatives like Retention strategy, Sucession planning, Talent mobility and skill enhancement would be an added advantage

- Review continuously the performance feedback for individuals within remit/ Team in order to anticipate and manage potential performance issues.

- Proactively monitor personnel issues or situations

- Communicate company-wide initiatives to group supported

- Lead Team of 4-6 HR members as Coach and People lead

- Support and lead teams on other BAU initiatives including -

- Coordinate the performance achievement and promotion processes ensuring adherence to timelines and accurate and fair reward decisions

- Coordinate with Career Counsellors and Managers to enable the implementation of performance improvement plans

- Advise personnel on required and elective training appropriate for development

- Support the career and professional development of all personnel by educating them on the career model providing guidance on career plans based on their goals and the goals of the group- Monitor the supply of personnel by maintaining personnel information in all appropriate systems and reviewing and following up on all exceptions to chargeability and utilization targets

Knowledge and Skill Requirements:

- Hands-on employee relations experience preferred.

- Excellent oral and written communication skills

- Business and Industry knowledge and acumen

- Career management or performance management or compensation

- Facilitation skills- Coaching

- Conflict management

- Change management.

- Good excel and presentation skills.

- Min experience : 12+ years.

- Experience in the Operations industry as HR will be an added advantage.