Manager/Head - Operations - Advertising/Events

Operations Head :

Job profile includes client servicing, audience development, event production and operations, show running, preparing estimates, vendor management, internal coordination, logistical planning, procurement, coordinating with travel agents and hotels

- Responsible for managing and ensuring coordination of activities for smooth delivery of programs signed up with clients

- Oversee and ensure flawless delivery of our programs

- Manage delegate acquisition and the delegate acquisition team for events

- Coordinate with clients to get required details for events / programs they have signed up for including conferences, business meetings, bespoke events and virtual events

- Drive and manage the audience acquisition team for audience acquisition to the event

- Maintaining and adhering to timelines and reporting to client on the program they have signed up for

- Managing administrative functions linked to ensure specific projects/ programs are delivered efficiently

- Ensure team is adequately prepared and briefed for each event / program

- Production and operation planning to onsite execution, preparing estimate to invoicing, preparing of show flow to show-running

- Coordinating suppliers, handling client queries and troubleshooting on the day of the event to ensure that all runs smoothly

- Ensuring excellent customer service and quality delivery

- Analyse event performance and prepare metrics to be presented to the client

- Coordinating with client from start to end execution

- Coordinating with hotels and travel agents

- Identifying, negotiating, booking suitable venue or location for the events

- Coordinating venue management, contractors and equipment hire

Prerequisites :

- Excellent Language skills / email and spoken English - MS Excel and Powerpoint