Manager - Financial Reporting - US GAAP/IFRS - BFSI/BPO/Retail

Functional responsibilities :

- Financial reporting & Risk Reporting.

- Month End Closure for Commission Sub-ledger in SAP, preparation of working file's for reconciliation of tax for review of Tax Relationship Management team in Frankfurt.

- Knowledge of IFRS GAAP relevant to day-to-day reporting requirements for Financial Reporting.

- Performance of Month end close

- Maintaining SOX documentation

- Managing internal & external audits

- Understand the complete end-to-end process flow from month-end journals to GL reporting and in certain instances to regulatory reports with regulators.

- Review team tasks & processes on regular basis and contribute to re engineering / efficiency initiatives

- Contributes to suggestions for process improvement, systems development or enhanced customer service

- Escalate issues coming out of the process and key controls that may impact the validity of reported data

- Ensure the impact of escalations is considered and reviewed at an appropriate level

- Consistently maintain high levels of customer service.

- Actively inform clients of new developments and provide status updates

Other responsibilities :

- Take stock of issues faced by the team, ensure these are logged appropriately.

- Track and monitor these issues; work with team members to understand root cause of problem & put in place remedial measures to ensure non-recurrence of these issues.

- Delegate tasks to junior team members, as appropriate; and monitor performance thereof.

- Managing issues effectively would mean deep understanding of the process and provide appropriate background and guidance to overcome it. Hence one has to have a strong overview coupled with the willingness and intent to dive into the details of the activities.

- Build team resiliency, ensuring cross-training and back-ups are in place, not only from MTA absence perspective, but also from key-man / attrition risk perspective.

- Motivate, lead and guide the team to raise / maintain performance levels to expected standards in the PSC

- Approach ability with team members to discuss ongoing issues & provide updates on PSC initiatives & changing expectations.

- Handle team conflicts, time management, discipline and general work ethic issues within the team

- With close guidance and coaching from the manager, provide ongoing feedback via the performance management process.

- Carry out profile fit and attrition risk assessments on periodic basis, facilitate internal job rotations as far as possible.

- Work closely with supervisor in assessing training needs of the team

- Build & maintain strong client relationships, report and agree team performance KPIs with clients. Actively participate in KPI governance calls / meetings with onshore clients and RM/SM forums.

- Adhere to PSC framework on process documentation - ensure regular updation of KOPs/BPMns / CRF policy

- Ensure BIA / BCP plans are updated and team is informed of the same. Ensure participation in hot/cold testing as mandated by PSC management

- Build positive working relationships and work collaboratively with onshore clients and senior management in PSC

- Liaise with the customer and ensure that the process is running as per the procedures and standards laid down

- Provide guidance / troubleshooting advice to team members to resolve issues relating to process / product.

- Participate in weekly / monthly conference call with IT and stakeholders.

Qualification :

- MBA / Graduate with 6+years of experience, of which, at least 3-4 years in shared services set up

Experience :

- Must have experience of managing 1 team.

- Working knowledge of SAP, GGL & PCS and BW

- Expert knowledge in Excel

- Understanding of IFRS / US GAAP