Manager - Finance Product Control

Ensure service delivery of Finance Product Control processes per the standards set out in agreed SLAs within the Clients Global Resourcing operating framework taking into account key operational risk (including people & processes) and ways to mitigate those

- Lead, motivate and manage a team of finance professionals taking into account attritions, band progression, contingencies and expectations PLUS also act as an individual contributor

- Initiate and then implement high-impact quality projects leading to operational efficiency and higher productivity (Within Six Sigma, Lean process improvement methodology)

- Continuous review of processes with the objective of improving the service delivery timeframes and identify areas of improvement

Customers / Stakeholders

- Establish and maintain effective relationship with business areas and identify areas of service improvements by implementing regular calls and feedback mechanism

- Influence and escalate key customer issues in an effective way to ensure timely resolution

- Continuous reviews of the customer issues and ensure products and services are tailored on an ongoing basis to meet expectation.

Leadership & Teamwork

- Effective communication with the team members on organization strategy and goals required for the respective roles and responsibilities

- Motivate, develop, reward and recognize team members in order to meet process deliverables, manage staff expectations, achieve efficiency in operations and maintain work-life balance.

- Create an environment within the team which fosters free sharing of knowledge & ideas

- Develop the soft skills and technical competency of team by putting together a personal development plan

- Knowledge of Product Control functions in a banking environment with exposure to Traded markets products is mandatory.

- Knowledge of various traded markets products like Foreign Exchange, Rates, Fixed Income, Credits, Treasury and Derivative products.

- Proven ability to manage migrations of finance processes and exposure to diverse/multi-culture work environments with strong organization, time management and prioritization skills

- Excellent communication skills and presentation skills are mandatory, as are good tact and diplomacy, as the role requires relationship management with other individuals and teams within the HSBC Group

- Orientation towards Quality (Six Sigma/Lean methodology) and technical bent of mind

- Proficiency in MS Office Suite; Exposure to Project Management Software and experience in working on MS Access databases

Qualified Chartered Accountant/CPA /CFA / MBA with at least 6+ years of experience in Product Control or Global Markets environment and organization of similar scale with US GAAP, IFRS, IAS reporting framework

Contact-
utpal@ecsindia.in