Manager - F&A Digital Capability Development CoE

Position Title/Responsibility Level - Manager, FA Digital Capability Development CoE

Job Description:

Manage Training and research needs for the F&A audience.

Major Responsibilities include:

- Strong domain knowledge with the inclination to be abreast with latest trends in technology

- Create and execute learning strategies and programs based on the TNA/TNI collated and also build forward looking capabilities

- Implement various learning methods and create blended learning experience for the learners ( ILTs, ELTs, Simulations, Case studies, Job Shadowing, Virtual Training)

- Design and deliver e-learning courses, ILTs and other workshops

- Design and delivery content to address various client specific training needs

- Assess success/effectiveness of workshops and learning path defined by employing training evaluation models

- Partake in client/potential client visits to showcase the learning and development capabilities

- Work closely with stakeholders to assess if training needs are met, discuss progress and address challenges/concerns

- Assist in RFP creation on learning and development capabilities for potential clients

- Maintaining relationships with vendors and client with strict adherence to the guidelines on the same

Skills & Competencies :

Skills :

- Strong Training Delivery/Facilitation skills

- Strong understanding of Accounting and expertise in any two of the F&A towers (P2P, O2C, R2R, H2R, Taxation and Treasury, FPNA)

- Proficiency in MS Office Tools (PPT, Excel, Visio - Optional)

- Knowledge of LMS and Rapid Authoring tools to create e-modules

- Excellent Communication and Interpersonal Skills

- Knowledge of ERPs and tools (Blackline, Coupa, Ariba, etc.,) use in F&A operations

Competencies :

- Ability to understand and anticipate learning needs and devise apt solutions

- Continuous learning mindset

- Possesses strategic focus and business acumen

- Ability to benchmark performance and create best in class processes

- Fosters a spirit of collaboration and ability to work cross functionally

- Ability to be intellectually agile and analytical

Education Requirements :

- CA, CPA, CMA, post graduate in commerce, MBA Finance with at least 10 years of experience in F&A function as training or research role.

Work Experience Requirements :

- Experience of 10-12 years in F&A and at least 8+ years of proven experience in Learning and Development and research.

- Knowledge of various F&A towers like O2C, P2P, R2R, H2R, FP&A, with expertise in at least on 2 of these

- Knowledge of effective learning and development methods

- Meet and liaise with business leaders to identify and validate areas of research

- Engage with both internal and external stakeholders to source information on priority topics

- Collect data, trends, information from multiple sources and synthesize and analyze information

- Interview subject matter experts; prepare surveys/questionnaires; collate and analyse information; create insights and present key takeaways

- Analyze & synthesize findings and generate insights on key industry trends, client scenarios, new innovative practices and future capabilities to drive business strategy

- Gather and analyze information on:

- strategic clients covering company strategy, business model, service profile, customer demographics and preferences, financials, account plans

- Create knowledge packets based on research findings; write thought-leadership articles, white papers and point-of-view documents; create capability blueprint capturing next-gen skills; and develop content on new capabilities.