Opportunity with an Organization of Repute Designation: Event Operations Manager - Video Conferencing & Audio Location: Bangalore Exp: 8yrs+ - The Event Operations Manager will lead a team of talented technicians operating services in multiple time zones and countries. - You will work with your peer teams around the world to standardize operations to provide with a seamless, delightful experience. - You will look for opportunities to standardize, improve productivity, reduce time to resolve, and reduce defects. - You will look for opportunities to up-skill your team to help them address more technical problems, and to grow their careers so they change the way we operate and take on exciting challenges. - A successful candidate will bring their years of experience in technical team management and step seamlessly into a fast-paced corporate office environment, demonstrating strong organizational skills, impeccable customer service attitude, and passion for building employees- careers. - You can expect to have work-life balance, but will need to have some flexibility on working hours to accommodate meetings with managers, employees, and customers in other time-zones. - Post Covid there will be travel up to 30% will be required. Responsibilities Include: - Drive quick resolution for escalated issues. - Responsible for staffing decisions, final interviews of candidates, team reassignments. - Plan schedule with employees and peers to ensure coverage, considering employee holidays, employee leave, and peak times - Oversee equipment upkeep, organization, and supply requests - Periodically review employee work including documents, tickets, and phone calls for quality - Review customer feedback and anecdotes and take actions to measurably improve customer experience - Perform employee performance reviews and manage employee performance in accordance with local laws - Meet regularly with your team one to one and in group meetings - Collaborate with your employees and peers to create and promote training regionally and globally - Understand and comply with employment laws where your employees are located - Review employee satisfaction data with employees and take actions to improve employee engagement Basic qualifications : - 5 years of experience managing technical employees - 2 year of experience managing employees at remote locations - Ability to adjust work schedule to business needs - Ability to travel up to 30% Preferred qualifications : - 2 years of experience in event industry - 1 year of experience managing managers

Bangalore

Manager - Event Operations - Video Conferencing & Audio 

Manager - Event Operations - Video Conferencing & Audio  ,Job Description for Manager - Event Operations - Video Conferencing & Audio  in Experis Manpower Group in  Bangalore for (8-15) years of experience. Apply Now!

Job Description for Manager - Event Operations - Video Conferencing & Audio  in Experis Manpower Group in  Bangalore for (8-15) years of experience. Apply Now!