Manager - Employee Experience - BFS

Employee Experience:

- Establish detailed feedback loops and conduct outcome analysis for various engagement interventions and wellness programs across all regions and levels.

- Monitor the progress of implementation of various interventions on employee experience.

- Utilize digital tools to enhance employee communication and overall experience.

- Brainstorm engagement themes that align with the organization's culture and strategic priorities.

- Conduct employee pulse surveys and interpret the results.

- Drive employee exit surveys, interpret the results & come up with enterprise / Regional level action plan.

- Attrition analysis ( run some predictive model to decide on which background of frontline employees are likely to stay )

- Roll-out stay interviews to select employee cohorts, interpret results and work on enterprise / regional action plan in conjunction with the Regional HR Team.

- Drive MCARES / other engagement survey action plans.

Rewards Management:

- Foster close collaboration with COE - C&B & Total Rewards, Zonal HR, and other business stakeholders to develop reward programs.

- Craft, develop, and implement reward and recognition initiatives for employees across various verticals.

- Play a pivotal role in shaping and executing the pan-India Total Rewards framework for frontline employees in collaboration with COE - C & B & Total Rewards, Chief Manager - Employee Experience & Head - HR.

- Evaluate the impact of various Rewards & Recognition programs.