Responsibilities: - Understanding the client's business (priorities, business levers, audience, etc.), objectives, products, marketing strategies, competitors, operational sensitivities and technical capabilities - YOU are an extension of their team - Managing multiple client relationships. - Develop and maintain a strong rapport with clients - you will be the primary touchpoint - Translating customer business objectives into effective use of the Company's platform - Communicating technical solutions to deliver on clients' desired outcomes - Using data to continuously optimize campaigns and boost results - Generating ideas for new features and campaigns, tailored to the unique needs of each client - Being part of a cross-functional team to ensure quality delivery for customers Additional CSM JD requirements - Candidate must have worked on eCommerce email execution - Familiar with basic HTML - Familiarity with Global ESPs like Mailchimp, Salesforce (preferred), Oracle (preferred) - Knowledge of email list segmentation, setting up automated customer journey workflows - Understanding of Top email marketing KPI- s - Good presentation skills; strong verbal and written communication skills - Good knowledge of Excel, Google Suite - Good to have- s: - Used CRM tools - Knowledge of Google Analytics, UTM parameters

Noida

Manager - Customer Success - IT 

Manager - Customer Success - IT  ,Job Description for Manager - Customer Success - IT  in Kyros Inc. in  Noida for (2-4) years of experience. Apply Now!

Job Description for Manager - Customer Success - IT  in Kyros Inc. in  Noida for (2-4) years of experience. Apply Now!