We seek an intelligent, trusted, organized, ambitious remote professional Customer Operations Manager who seeks responsibility in a high growth business environment and a strong team player who thrives in a fast-paced environment. This role is perfect for someone that is responsible and takes pride in getting the job done and supplementing your earnings while working from home/remotely, this position will enable you to venture into a new opportunity to advance your career while overseeing and managing all aspects of the company administrative operations. Responsibilities: - Take incoming calls from clients and listen to concerns, complaints, and questions carefully. - Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency. - Locating debtors and contacting them via phone or email to address their overdue payments and determine the reason for the outstanding debt. - Communicating with the sales and accounting department to maintain accurate and updated information on client accounts and payments. - Contacting customers to inform on delinquency, encourage on-time payments, and set up payment plans that can facilitate good credit. - Reviewing records for accuracy and handling disputes to make sure that account information is entered and maintained appropriately. - Contact clients about unpaid or overdue accounts, and attempt to collect or make the appropriate payment arrangements; update account information if a payment is made. Job Requirements: - Strong communication and problem-solving skills - Ability to multitask and regularly respond to emails - High school diploma or equivalent - Must be 25 years of age or older. - Must be proficient with basic PC skills. - Must have an internet connection. - Computer with internet access and respond to emails in a timely manner. - A quiet working area away from distractions and follow the company's instructions. - Must be able to work independently and get the job done. - Desire to learn skills to successfully work from home

Overseas/International

Any Location

Manager - Customer Operations  

Manager - Customer Operations   ,Job Description for Manager - Customer Operations   in Suizora Group in  Overseas/International Any Location for (1-10) years of experience. Apply Now!

Job Description for Manager - Customer Operations   in Suizora Group in  Overseas/International Any Location for (1-10) years of experience. Apply Now!