Manager - Customer Development - Omni Ecosystem - FMCG - IIM/ISB/FMS/MDI

Customer Development Manager- Omni Ecosystem - No 1 FMCG Company In India

Requirement :

- Batch - MBA from Premier B School 2013-2015 batch / 2016 least preferred.

- Incumbent must have handled more than 1 year stint of National KAM role handling huge accounts like Reliance, D-Mart, Metro, etc.

- Must have handled National KAM + OMNI /E.COMM.

- Should understand Strategic customer marketing.

- Ideally - National KAM +Trade/ Customer marketing or Omni / eCommerce experience is preferred.

- Must have experience of doing a customer facing role.

- Preferred from Top FMCG companies. If someone has recently moved to Amazon/Swiggy or Ecomm companies and wish to move back to FMCG can be seen.

Job Purpose :

- You will be the business head for the Ecosystem and will spearhead the strategy to establish Colgate as preferred strategic partner to deliver strong category and brand growth, instore and online, across Oral Care and Personal Care categories

Why is this exciting?

As a cutting edge role ahead of the Industry, the role would be observing and working closely with the integrated business offerings which Ecosystem has to offer and with test and learn, and scaling up fast, this role will always keep you on your toes.

Responsibilities :

- Lead company's efforts to maintain and expand relationship with across verticals (B2B2C, Retail)Lead a multi-functional team comprising account managers, supply chain and extended team of analytics & insights, etc.

- Formulate companies core strategy towards each vertical and success targets

- Be the thought leader on collaboration opportunities ahead of curve

- Track retailer strategy and sources of growth expansion plans, priorities & unmet needs, relations with competitors, etc.

- Create and develop long-term growth plan and strategic account objectives - Setting the customer aspiration & strategic growth map by vertical; building the account plan, internally and with customer

- Accountable for P&L and for setting of sales target: Responsible for setting and sales quota, profit targets and taking accountability of the customer team delivering targets

- Coordinate between online & offline business: Undertake channel conflict management via guiding operational execution levers of assortment, promotions

- People leadership across core team & extended team to align them behind a clearly prioritized roadmap; ensuring needs and expectations are met by the key account managers

- Ensure coordination with rest of organization touch points digital COE, RGM head, brand managers, etc.

Key Result Areas :

- Grow business - net sales

- Increase P&L Profitability

- Drive increase in market share across ecosystem

- Build org capabilities to drive value in an ecosystem environment

Education and Experience :

- Post graduate in Business Administration

- 7+ years experience within Customer Development with a leading FMCG company

- Prior experience on Direct Trade is a must, P&L ownership as a business owner