Manager - Customer Acquisition - Telecom

Manager: Customer Acquisition

Job Location: New Delhi

MBA from 2005-2010 Batch should apply for this position.

Only Female Candidate may apply for this position

To manage and drive acquisitions, Prepaid and Postpaid, and ensure we maintain market leadership / extend the lead on competition on postpaid AND ensure we gain our fair share of gross adds in prepaid sales.

- Quality of acquisitions is also a key role here and we need ensure this is constantly improved upon.

- Ensuring the ARPU (Average Revenue Per Users) is as per trends / better than trends

- Ensure Quality and Quantity go hand in hand

- Ensure our Postpaid gross and Prepaid gross figures are in line with Market Leadership status and Gross share higher than Base Share.

- Ensure trade offers and schemes are rolled out in a timely manner and ensure trade payouts

- MNP Gross Port Ins and Port Outs: Responsible for ensuring appropriate offers are tailor made for the MNP Universe and ensure we are #1 in the Circle in terms of MNP Net Port Ins

- The incumbent would be responsible for achieving Acquisitions and the revenues thereof

- The role holder will be responsible for consistently improving the MARPU

- The incumbent would be responsible for RES % increase from the <120 Day Age on network buckets.

- Tracking all competition moves & products

- Customer communication - Ensure optimum alignment and utilization of communication media capacities. Minimize spam by better segmentation.

- Market research to understand subscriber behaviour better