jobseeker Logo
Now Apply on the Go!
Download iimjobs Jobseeker App and get a seamless experience for your job-hunting
09/02 Binita
Recruitment Consultant at Personnel Junction

Views:649 Applications:143 Rec. Actions:Recruiter Actions:18

Manager - CRM/Analytics (4-7 yrs)

Delhi/Mumbai Job Code: 890384

- Leading CRM projects with direct involvement and oversight for developing business requirements, specifications, process flows, application design, application configuration, and testing processes.

- Owning the overall design of the technical application by mapping business requirements to system/technical requirements

- Effectively developing Business Processes, Requirements Definition, Data Models, Detailed Functional Design, Executive Summaries and Project Plans

- Develop user stories and future-state process flows to support the design and development of CRM solutions

- Working collaboratively with Technical Leads and Developers in writing articulate technical specifications documentation.

- Lead the implementation of scalable, innovative CRM solutions using best practices in CRM configuration and development.

- Analyzing and identifying areas of risk and developing plans to mitigate

Requirements:

- MBA (from a premier law college) with 4-5 years of experience in implementing CRM for Sales, Marketing and Customer Service

- Experience with CRM Integration and Data Migration projects strongly preferred

Preference : candidates from Big 4s

Women-friendly workplace:

Maternity and Paternity Benefits

Add a note
Something suspicious? Report this job posting.