Manager - Credit Control & Billing - Logistics Business

Job Description :

- Develop and monitor organization's Credit Risk Management policy

- Periodically review the credit policy of existing customers in line with the company's objectives and strategies

- Review and approve credit limits put forward by the sales team as per policy guidelines

- Assessment of credit worthiness of potential and new customers

- Monitor and review Daily, Weekly, Fortnightly and Monthly MIS for Credit control

- Keep a close track of collections and ensure over dues in the market are within permissible limits

- Daily Collection Monitoring and DSO analysis

- Monitor and ensure timely recovery/settlements of outstandings of the company

- Ensure all trade disputes are resolved in timely manner as per the company's financial SOP

- Set monthly collection targets for team/regions and meeting the same

- Ensuring timely written reminders are sent in line with legal requirements to defaulters

- Create Escalation Matrix and Reporting for early warning signs of likely defaulters

- Constantly monitor company's PDD (Provision for Doubtful Debts) and review the same with time bound action plan

- Audit Compliances

- Legal and Statutory compliances

- Developing good rapport with client to ensure high retention and satisfaction

- Ensure ongoing training to Credit Control Team

- Motivating team to achieve collection targets

- Maintain strong processes to keep bad debts below Organization's targets

- Ensure timely & correct Invoicing, collection of PODs and ensure end to end process adherence is being maintained to ensure credit period is availed immediately on delivery of service

- Work closely with Operation team to ensure timely / good quality POD dispatch to POD Cell

- Ensure correct billing is generated on timely basis and submitted to customers

- Assist and work closely with the Finance Head of the company to ensure credit control and billing norms are maintained across the company