Manager - Content Development - Insurance

- Able to do TNA on regular basis to understand the training need for different channel.

- Use ID methodology to create content for classroom and eLearning as per the defined training roadmap or as per the discussion with senior management or channel heads

- Develop content strategy aligned with short-term and long-term Learning & development targets

- Collaborate with product, operation, marketing underwriting and other SMEs to plan and develop site content, style and layout, and high end content

- Create and publish engaging content

- Edit, proofread and improve writers- posts

- Liaise with external eLearning/content vendor to ensure brand consistency in eLearning and classroom content

- Use Learning management systems to analyze website traffic and users engagement metrics

- Manage content distribution to online channels and trainers

- Maintain version tracker and audit related documents for internal & external audits

- Ensure compliance with law (e.g. copyright and data protection)

- Stay up-to-date with developments and generate new ideas to draw audience's attention

- Able to create eLearning Content Analysis Document/ storyboard for nugget/ WBT/ Games/ Simulation and MLUs

- Able to work on Adobe illustrator/ Adobe Photoshop/ Adobe Premier/ Adobe Light room/ Camtasia/ Powertoon/ video editing software etc.

Skills Required:

- Proven work experience as a Content manager/ Sr. Manager

- Hands on experience with MS Office and Adobe creative Cloud or any image editor and video editor

- Hands on with the Instructional Design concept and methodology

- Experience in Insurance Industry or NBFC (preferred)

- Knowledge of operating LMS (Handling Moodle will be preferred)

- Excellent writing skills in English

- Good organizational and time-management skills

- Basic technical knowledge of HTML and web publishing (optional)

- Knowledge of SEO and web traffic metrics

- Familiarity with social media