Manager - Community & Marketing

Job Summary:

As a Community & Marketing Manager at CUR8, you will play a vital role in building and nurturing India's largest community of revenue professionals. You will be responsible for fostering engagement, facilitating knowledge sharing, and driving member satisfaction within the CUR8 community. The ideal candidate has a strong passion for community building, excellent communication skills, and a deep understanding of revenue-related topics. This is an exciting opportunity to shape and grow a vibrant community of revenue professionals in India.

Responsibilities:

1. Community Engagement:

- Act as the primary point of contact for community members, ensuring timely and helpful responses to inquiries, concerns, and feedback.

- Proactively engage with community members through various channels, such as forums, social media, webinars, and events, to encourage participation and drive engagement.

- Foster a positive and inclusive community environment by promoting respectful communication and addressing any conflicts or issues that arise.

2. Content Curation and Creation :

- Identify, curate, and share relevant content, resources, and industry insights with the community to keep members informed and engaged.

- Create compelling content, including articles, blog posts, videos, and infographics, on revenue-related topics to drive knowledge sharing and discussion within the community.

- Collaborate with subject matter experts, both internally and externally, to develop educational materials and thought leadership content for the community.

3. Events and Webinars :

- Plan, organize, and execute virtual and in-person events, webinars, workshops, and networking sessions to facilitate knowledge exchange and foster connections among community members.

- Identify and invite industry experts and guest speakers to deliver engaging presentations and sessions on revenue-related topics.

- Coordinate event logistics, including venue selection, agenda development, marketing promotions, and participant registration.

4. Community Growth and Outreach :

- Develop strategies to attract and onboard new community members, including revenue professionals from diverse industries and experience levels.

- Collaborate with marketing and sales teams to promote the community, drive membership growth, and increase awareness of CUR8's offerings.

- Actively participate in relevant industry events, conferences, and online forums to expand the reach and influence of the CUR8 community.

5. Community Analytics and Reporting :

- Monitor community metrics, including engagement levels, member satisfaction, and content performance, and provide regular reports and insights to the management team.

- Analyze community feedback and user behavior to identify opportunities for improvement, make data-driven decisions, and implement strategies to enhance the community experience.

Qualifications and Skills :

- Degree in a relevant field (e.g., business, marketing, communications, or related discipline).

- Proven experience in community management, preferably in a professional or industry specific community.

- Excellent written and verbal communication skills, with the ability to engage and interact with diverse audiences.

- Strong knowledge and understanding of revenue-related topics, such as sales, marketing, business development, and customer success.

- Familiarity with community management platforms, social media platforms, and collaboration tools.

- Experience in organizing and executing virtual and in-person events, webinars, or workshops.

- Analytical mindset with the ability to derive insights from community data and metrics.

- Self-motivated, proactive, and able to work independently as well as collaboratively in a fast-paced environment.

- Passionate about building and nurturing communities, fostering engagement, and driving member satisfaction