Manager - Client Servicing - Cloud Platform

Manager - Client Servicing (Hybrid)

Infollion Research Services Limited, incorporated in 2009, is a B2B human cloud platform focused on connecting businesses with senior talent and subject matter experts for on-demand contingent hiring and work arrangements. The company's portfolio comprises global management consulting firms, private equity funds, hedge funds, and corporates, with a focus on the gig economy particularly.

By offering specialised services and leveraging its extensive network, the company provides a platform that bridges the gap between clients and top industry talent. The company has more than 10k experts globally and 50k experts in India, with a presence across most industries.

We are India's Pioneering Publicly-Traded Expert Network Company!

Know more- https://youtu.be/0mi4lTnAVV0

Position : Manager (Delivery)

Job Responsibilities :

- Analyze and timely fulfill client requests by empanelment of best fit experts for various research projects in a particular domain.

- Project Management ; Understand client requirements, scope of work, manage end-to-end execution

- Read and actively search information that helps you understand your client's industry.

- Tracks competitive and other information that will be of value to your teams and clients.

- People Management ; Train, coach, and supervise team members.

- Provide effective, on-time and objective feedback to team members and be involved in their overall grooming and development

- Client Management ; Manage and maintain client relationships, would include regular interaction with clients

- Ensure all work is completed within deadlines and produced to the highest possible standard.

- Read about the latest news items relating to your domain to forecast potential client projects and create a pool of suitable experts in advance.

- Be involved in business development activities to help identify and research opportunities on new/existing clients

Requirement :

- Post graduate degree (Preferably in the field of Economics, Marketing or Business.)

- rior work experience in research industry is preferred

- At least 1-2 years of experience in managing a team, and independently handling clients.

- Strong problem solving abilities and analytical thinking skills

- Strong communication skills