Manager - Client Servicing

Manager- Client Servicing

- Infollion is reimagining the future of work and working passionately towards realizing that imagination. We work on the most premium end of the gig economy and are laser focused on the bottom line.

- We don't let vanity metrics takeover common sense and strategize for decades not years. We intend to build a long lasting legacy to become the largest paymaster of premium talent ( > 15 yrs experience) in the world.

- In the short to medium term, we need help to service our clients more efficiently and are looking for people aligned with our vision.

- Working at Infollion would give you an opportunity to interact with the top professionals across various industries. We look for aggressive and passionate professionals who believe in contributing to the "future of work"

Position : Manager (Delivery)

Job Responsibilities :

- Analyze and timely fulfill client requests by empanelment of best fit experts for various research projects in a particular domain.

- Project Management ; Understand client requirements, scope of work, manage end-to-end execution

- Read and actively search information that helps you understand your client's industry.

- Tracks competitive and other information that will be of value to your teams and clients.

- People Management ; Train, coach, and supervise team members.

- Provide effective, on-time and objective feedback to team members and be involved in their overall grooming and development

- Client Management ; Manage and maintain client relationships, would include regular interaction with clients

- Ensure all work is completed within deadlines and produced to the highest possible standard.

- Read about the latest news items relating to your domain to forecast potential client projects and create a pool of suitable experts in advance.

- Be involved in business development activities to help identify and research opportunities on new/existing clients

Requirement :

- Post graduate degree (Preferably in the field of Economics, Marketing or Business.)

- 3 to 6 years prior work experience in research and client servicing domain.

- At least 1-2 years of experience in managing a team, and independently handling clients.

- Strong problem solving abilities and analytical thinking skills

- Strong communication skills