Manager - Client Onboarding - New Business Services - BFSI

Work Shift Timings - 4:30 PM - 1:30 AM IST

Location : Hyderabad

NBS Onboarding Manager : New Business Services group responsible for :

- Coordinate key clients and partners to successfully onboard new funds and Institutional accounts globally. Partner with product development and other business partners by representing services during new retail product launches and discussions globally.

What are the ongoing responsibilities of the NBS On boarding Manager :

New Business Services :

- Ensure the successful set up and launch of all funds and Institutional Accounts by coordinating and working with internal business partners and clients.

- Co-ordination of other significant events, e.g., complex in/out-species and account closures

- Establish operational teams and forums to facilitate communication and set up of new funds and accounts.

- Identify new product issues and challenges quickly and mobilize key decision makers to identify solutions.

- Build and foster relationships with key clients and operational business partners

- Ensure standard business & operating processes and service level agreements are defined and implemented where appropriate.

- Ensure everyone understands our current service capability.

- Work with clients and partners to continually review and improve our existing new product and service capabilities.

- Work with clients and partners to proactively identify future product and service requirements.

- Keep up to date with industry and competitor developments, service, systems, and support trends.

- Provide regular status reports of all new products, issues, and industry trends to clients, and other departments.

Qualifications, skills & experience :

- Minimum of 5 years management and / or consulting experience

- Solid knowledge of investment management and financial services industry experience

- Comprehensive background and understanding of front, middle, and back-office functions and processes.

- Excellent written and verbal communication skills.

- Strong interpersonal skills

- Strong employee development skills

- Strong attention to detail and quality

- Proven ability to take initiative and work under pressure in a dynamic environment.

- Strong operational, service, and business insight

- Ability to maintain confidentiality.

- Develops solutions to a variety of complex problems.

- Excellent facilitation, mediation, negotiation, and persuasion skills

- Ensures solutions are consistent with organization objectives and client needs.