- PAN India Claims Management for Motor Insurance with the objective of operational efficiency, reducing average Claim Cost and Improvement in Turn Around Time of Claims Settlement.
- Analysis and monitoring of claims to identify the Local / Geographical trends
- Responsible for Designing and implementation of various policies and procedures for claims Management
- Regular engagements with customers and Insurer to build relations
- Responsible for claims disposal / settlement ratio
- Fraud Detection
- Improve TAT in claims and reduce customer grievances
- Planning/reviewing/analyzing the claim cost and claim size time to time as per company standards
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