Manager - Claims - Motor Segment - Insurance Firm

- PAN India Claims Management for Motor Insurance with the objective of operational efficiency, reducing average Claim Cost and Improvement in Turn Around Time of Claims Settlement.

- Analysis and monitoring of claims to identify the Local / Geographical trends

- Responsible for Designing and implementation of various policies and procedures for claims Management

- Regular engagements with customers and Insurer to build relations

- Responsible for claims disposal / settlement ratio

- Fraud Detection

- Improve TAT in claims and reduce customer grievances

- Planning/reviewing/analyzing the claim cost and claim size time to time as per company standards