Manager - Change Management - Investment Banking Firm

Looking out for candidates who have very good experience in Change Management for Banking Operations.

Change Management & Continuous Improvement

a) Drive continuous improvement to review & streamline operations processes to converge towards better STP Rate, to improve Turn-Around Time & to minimize error rates

b) While not interfering on OPC & Risk ORC mandate, challenge existing controls plan with the aim of continuously minimizing residual risks

c) Propose / Contribute to new systems/features deployment & coordinate with IT & regional management teams. This can be achieved by participating in Process Re-engineering, Process & systems standardization & re-alignment, & business development support & enabling. Closely work with ISPL Digitalization - RPA departments (Change Management, RPA COE).

d) Behave as one of the senior referent on Cash Management Operations within Global ITO community & continuously build, advocate & brand for an end to end operation/process workflow perspective

Transitions / Projects

a) Actively contribute / lead in projects / initiatives driven by central and/or regional Cash Management Operations and/or Business

b) Manage key transformation projects bringing them to a successful conclusion (quality/cost/delay) by a close coordination of ITO departments & other functions involved to achieve the objectives initially set.

c) Active participation on ad hoc tasks and/or projects as assigned by Management from time to time

d) Contribute / Lead some of CIB Transformation Initiatives for Cash Management (regional organization towards target operating model, digital transformation)