Manager - Central Operations - Policy Servicing - Insurance

Responsibilities -

- The incumbent shall ensure smooth execution of Non-Financial transactions across policy servicing unit with an objective of offering best in class in service TAT and Customer Experience across the industry.

- Will be responsible for supervising/managing and owning the Non-Financial transactions performed by the team.

- Define project requirements for optimum use of technology and resources and initiate and implement process changes.

- Authorise exceptions from prescribed standards/ processes with minimal impact on existing risks and costs, to accommodate special servicing requests from clients and sales force.

- Managed Risk

- Team Management

- Ensure timely and accurate Recording keeping of documents at Partner site and RMC vendor of documents received from Branches and HO, including movement of documents to respective processing team.

- Ensure smooth functioning of the Document Management Process.

Required Candidate Skills:

- Graduate / Post Graduate

- 5 to 7 years of work experience in Insurance Central Operations role.

- Should be working for Non-Financial Transactions

- Excellent Communication skills required.

- Should have managed a team in past.

Job Location: Hyderabad