Manager - Business HR - Telecommunications

Context :

The Manager HR Business Partner will play a pivotal role in partnering with the leadership team and driving HR initiatives that foster a high-performance culture, employee engagement, and organizational effectiveness. This role involves managing a team of HR professionals and collaborating across functions to ensure the company attracts, develops, and retains top talent.

Key Responsibilities:

1. Strategic HR Partnership:

- Collaborate with senior leadership to understand business objectives and translate them into effective HR strategies.

- Act as a strategic advisor to business leaders, providing insights on talent management, organisational development, and employee engagement.

2. Team Management:

- Lead, mentor, and develop a team of HR professionals, fostering a culture of collaboration, continuous learning, and high performance.

- Allocate resources and manage workload to ensure effective HR support across the organisation.

3. Talent Acquisition and Management:

- Partner with the Talent Acquisition team to ensure the recruitment and onboarding of high-quality candidates that align with the company's values and skill requirements.

- Develop strategies to attract diverse talent pools and enhance employer branding.

4. Performance Management:

- Drive the performance management process, including goal setting, performance reviews, and feedback mechanisms.

- Provide guidance to managers on addressing performance issues and fostering a culture of continuous improvement.

5. Employee Engagement and Relations:

- Develop and implement initiatives to enhance employee engagement, satisfaction, and retention.

- Act as a point of contact for employee relations matters, providing guidance and ensuring fair resolution.

6. Learning and Development:

- Collaborate with L&D team to identify training needs, develop training programs, and support employee development plans.

- Encourage a culture of learning and upskilling to drive employee growth.

7. Organisational Development:

- Identify opportunities for organizational improvement and change management, working with leaders to implement effective strategies.

- Lead initiatives related to culture building, diversity and inclusion, and employee well-being.

8. HR Metrics and Reporting:

- Develop and analyze HR metrics to measure the effectiveness of HR programs and initiatives.

- Provide insights and recommendations to the leadership team based on data-driven analysis.

- Educational & Experience requirements:

- Bachelor's degree in human resources management, Business Administration, or a related field. A relevant master's degree is a plus.

-Proven experience (3-5 years) in a Human Resources role, preferably in a telecommunications/internet service provider company.

- Sound knowledge of HR practices, employment laws, and regulations.

- In-depth knowledge of HR best practices, employment laws, and regulations.

- Experience in the Telecommunications or Internet Service Provider industry is a plus.

- Strong interpersonal, communication, and negotiation skills.

- Proven ability to build relationships at all levels of the organization.

- Strategic mindset with the ability to align HR initiatives with business goals.

- Excellent people management and leadership skills.

Key Personal Attributes:

- Strong communication and interpersonal skills with the ability to build positive relationships with employees and stakeholders.

- Demonstrated problem-solving abilities and conflict resolution skills.

- Proactive, adaptable, and able to handle multiple tasks in a fast-paced environment.

- High level of confidentiality and ethics in dealing with sensitive HR matters.