Responsibilities & Key Deliverables :
- Closely engage business user teams & generate requirements. Build business cases for such requirements and qualify through the business interactions.
- Define a list of projects, issues and change requests and work with different technical COE to ensure delivery / resolution within timelines and budgets.
- Scope detailing of the projects w.r.t. to the problem being targeted and share this with delivery COE.
- Monitor the delivery process and deliverables sign off
- IT Utilization and Adoption by business users, manage to enhance CSI (Customer Satisfaction Index) and CAPS Mgt
Experience (years) 3 to 7 years of relevant experience in applications services (not alone hardware / infrastructure)
Industry Preferred : IT services and consulting industry
Qualification:
BE ( Preferably in electronics or electrical)
or
BE + MBA IT
Competencies :
- Good communication and personality,
- Interest in technologies and applications,
- Business acumen especially in the automotive / discreet engineering industry
- IT project management / account management
- Execution Excellence
- Respect for timelines
- Lateral thinking
Knowledge of having worked / solutionised SAP would help.
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