Manager - Business Development - Solutions

Job Title : Business Development Manager

Department : Business Development

Permanent / Contract Resource : Permanent

Location : Mumbai

Areas of Responsibility :

- B2B, Client serving, direct sales, client relationship,

- New business development

- Front end clients, anchor key accounts, develop new business relationships, generate and negotiate opportunities against specified Targets. Understand Client requirements.

- Negotiate with clients & closing the deal

- Act as a bridge between the Client and the Operations & other teams.

- Ensure the prompt and systematic servicing of all business enquiries

- Oversee end to end activities from lead generation to closing of sales.

- Work closely with marketing team, nurture and grow them and be responsible for meeting your targets

- Take empowered decisions regarding your team as well as business negotiations.

- Market Intelligence: Identify and analyze competition and stay abreast with the latest trends.

- Understands customer requirements and provides timely solutions accordingly

- Build innovative strategies to retain key clients

- Map key accounts periodically to ensure sustained focus on key account retention.

- Handle escalations and delivery turnaround time appropriately

- Ensuring 100% Client satisfaction.

- Leverage on client feedback and ensure continuous reinvention

Qualification & Experience Required :

- 5+ years of relevant experience

- MBA preferred

- Very strong written communication skills

- Experience in measuring & analyzing data, performing research or ability to extract meaning and suggest action items from data

- Excellent people and management skills to interact with staff, colleagues and cross-functional teams, and third parties.