Manager - Business Development - Logistics Firm - IIM/ISB/MDI/FMS/IIT/NIT/BITS

- Setting goals and developing plans for business and revenue growth.

- Researching, planning, and implementing new target market initiatives.

- Visiting potential client and close them.

- New business development and execute sales strategy for the market that ensure achievement of sales target and profitability.

- Increase of business from existing customer for more lanes.

- Customer relationship management.

- Developing quotes and proposals for prospective clients.

Key Responsibilities:

- Responsible for the customer acquisition strategy for the defined Zone through consultative selling and striking new relationship with the Key Stakeholders/CXOs/MDs and also through nurturing existing customer relationships.

- Responsible to deliver Budgets with an expected level of gross margin for the Zone.

- Exponentially grow the topline of the business and ensure profitability by managing the cost of acquisition/ Cost of servicing and overheads.

- Analyze customer feedback, draw business intelligence, review benefits of core services being offered and ensure high client satisfaction level.

- Analyse performance metrics and monitoring key parameters to increase the overall productivity of the BD team.

- Closely monitor the regionwise daily performance through the CRM tool to evaluate customer pipeline.

- Work with the Solution Design team to customize client requirements and optimize deliverables.

- Hire, train & retain a team that is customer centric and has a consultative selling approach.

- Must understand and negotiate a profitable pricing structure and service-level agreement that will increase the company's - share of wallet- in the warehousing and logistics industry.

Key KPIs:

- Customer satisfaction.

- Productivity

- Cost efficiency.

- ROI

- C-alls, Emails and Meetings.

- Reach and Response rates.

- Sales Metrics.

Essential Qualification Preferred Qualification

- MBA from NIT, IIM, NITEE BTECH+MBA from a top tier college

- Prior experience of working from a logistic industry. Prior experience of working from a Logistic industry.

Key Competencies/ Skill Set :

- Require motivated and self-driven individual with

- Strong conceptual thinking and structuring skills

- Highly analytical with acute business sense

- Creative instinct and ability to think laterally about new business planning

- Ability to challenge the status quo in order to deliver change and improvement

- Excellent leadership and presentation ability

- Strong leadership & communication skills

- Strong interpersonal skills, written and oral communication.