Manager - Business Continuity & Operational Control - Insurance

Role Purpose:

The person will drive operations control by owning & driving internal/regulatory reporting along with process audits. The role would also involve managing the business continuity role for the company.

Role Responsibilities:

Ensure compliance to organization and project defined standards and processes by doing internal audits

To ensure filing of regulatory reporting to IRDA on monthly, quarterly and yearly basis along with ad hoc requirement from IRDA

To ensure TAC Reporting to IIB are filed

Analytics, monthly & weekly dashboards and other ad hoc reports

Ensure deep insights are provided to head of customer experience basis data collection and analysis

Quarterly Board Decks and ATRs

Own & Manage Business Continuity Plan for the company

100% compliance on regulatory reporting - Accuracy & Timelines

- Accuracy in internal ad hoc reports requirements

100% timely submission on dashboards

Successful BCP Planning, Implementation & Testing

Role Requirements:

- Post graduate with minimum 5 years of relevant exp in Insurance industry.

- Strong change management skills

- Expertise with MIS and Dashboards

- Customer passion and delivery of value for customers

- Problem solving, multi-tasking and resolution mission critical

- People management and a strong ability to motivate the team

- Business awareness and industry knowledge

Salary offered: 9 - 11 LPA