Key Result Areas :
- Supporting Actions
- Impact the Brand Financials
- Monitor the marketing budget and expenditure
- Monitor % Sales from new developments/innovations in current category or a new category
- Understand, Define & Continuously track evolving consumer needs
- Define & track the targeted customer in terms of demographic & psychographic profile
- Understand triggers influencing buying, buying process and shopping behavior
- Develop Relationships with agency partners to build & execute Communication & Marketing plans
- Finalize selection of agency partners for execution of Marketing Plans
- Plan a comprehensive marketing strategy in line with the vision of the creative team with clear cut timelines and well defined measurement criteria
- Execute on communication and marketing plans ensuring that a consistent 360 degrees approach through all consumer touch points is in line with the Brand's Point of View
- Ensure efficient Media Planning & Buying
- Build communication plan for the CRM program
- Define Brand Positioning & build a system to monitor brand performance
- Based on the Target Group profile, work with the creative team to define the brand personality
- Define & maintain relevance of the value dimension of the brand- both tangible & intangibles
- Set Up a tracking system to periodically monitor and provide feedback to the creative team on Desired vs. Actual Brand Positioning
- Customer engagement
- Increase No. of loyalty program members
- Plan the marketing Campaign Effectiveness
- Monitor Social media presence scores
- Consumer Insights Management efficiency ( Eg: quality of Consumer panel Forum findings report/ Consumer research & analysis Reports)
- Build an Efficient Marketing Budget & Execute on agreed Brand Objectives
- Define Brand Objectives in terms of salience in the target segment, footfalls into the store, consumer experience within the store and CRM
- Build Marketing Plans and Budget for executing on agreed objectives
- Innovate in marketing execution to build marketing cost efficiencies
- Efficiency in marketing processes
- Agency Management
- Media plan effectiveness wrt reach and frequency
- Annual Brand Plan Process efficiency
- Drive Customer Engagement process under BE framework (RADAR Score)
- Institutionalizing Brand Equity measurement & process of improving it over time
- Monitor competitive brand marketing activities
- Track market research data
- Gather intelligence on competitor activity constantly and incorporate changes in marketing/ communication plan
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