Manager - Brand & Marketing - eCommerce

The role requires to drive development, growth & day to day operations for the assigned portfolio.

This will include:

- Product Development: Be the voice of consumer, be on top of Industry & Market Knowledge & consumer understanding of what do customers buy and why. Develop products in alignment with category & consumer needs.

- Range development: Expand categories basis selection requirement.

- Product Communication: Create consumer centric catalogue that helps improve conversion. Also develop product packaging & related communication.

- Plan & deliver on growth(Volume, Value) in alignment with Internal Category teams.

- Work with the central & category teams to drive discovery, traffic & conversion.

- Ensure active participation in all relevant events across platform.

- Work in close alignment with Business Finance to manage portfolio pricing & P&L.

- Inventory Management: Work closely with category & sourcing teams to ensure stock availability.

Quality: Own the quality scores (Ratings, reviews & return). Work closely with Quality to take regular consumer feedback & improve scores.

After Sale: Work closely with after sale & service team to ensure smooth consumer experience - pre, during & post purchase.