Manager - Branch Operations - Banking

Primary Skills: Branch Operation Manager, Authoriser, Teller

Roles and Responsibilities :

- Assist the Branch Head in attaining/ exceeding the set targets of the Branch.

- Unusual transactions to be monitored on daily basis and followed up to ensure timely regularization.

- Management of expenses of branches, ensure branch/ ATM lease deed, agreements (AMCs) and vendor payments are timely executed.

- Co-owner of Branch budgets through deepening and cross sell though existing customer and generate referrals through walk-ins.

- Plugging of income leakages and tightly manage all branch cost and continuously find opportunities to reduce cost.

- Assist the Branch Manager in managing and supervising all branch operations and also assist Branch Manager with Sales campaign and promotions.

- Responsible for overall managing daily operations, cost management, policy control and customer service / complaints management.

- Educating branch staff regarding development in regulatory and Bank guidelines time to time.

- Manage all processes such as cash, ATM operations (including offsite ATMs), key movements, lockers ( including Locker keys), security stationery, deliverables, welcome kits, stop payments, Govt. accounts/ business of the Branch as per Bank guidelines.

- Control and supervision of client accounts, deposits including matured time deposits, closure ( including premature closure) of accounts and control and supervision of internal and office accounts, such as clearing, suspense, receivables, payable, pay orders, DD, deposits placed with external Agencies etc.

- Regular supervision and Monitoring of critical accounts in the branch, ensuring coordination with account processing centres, clearing units etc. for smooth transactions

- Act as custodian, manage storage and activity of retrieval of vouchers, generation, checking and preservation of reports and Misc. E-Register and physical registers maintenance.

- Responsible for managing the premises upkeep, controls, process and expenses done at the branch, ensuring appropriate look and feel" of the Branch & On site ATM premises (if any) .

- Ensure Communication, Implementation and Compliance with the set standards and procedures with respect to clearing, CMS, DP operations etc.