Manager - Banking Alliances - FinTech

Roles and Responsibilities:

- Responsible for a portfolio of alliance partner banks to drive up sign-up for Net Banking as well as to drive acquisition & activation of new merchants to ensure business growth of the channel.

- Handling / Building a team for the Territory being managed and driving the assigned targets through the team in the assigned banks.

- Deliver against volume, revenue, penetration and growth targets for the identified and assigned partner banks.

- Map & develop strong working relationships with key influencers for the assigned banks. It should include mapping the various teams in the assigned banks thoroughly and plot them out to an organogram of the banks.

- Identifying the banks which can be graduated from a Referral arrangement to a Banking Program which could either be a white-labelled or a VAS arrangement.

- Understanding the unit economics of Subvention and ensuring that the partner bank becomes an active partner in co-acquiring Merchants using subvention as an effective tool. Thoroughly mapping as to how the process of collections of such receivables works in a particular bank and ensuring all the required formalities are put in place.

- Ensuring adherence to a well-defined process of tracking the leads generated from the banks to reporting them both to the respective bank(s) as well as to the internal MIS for monitoring progress.

- Ensuring that the engagements are well formalized with the partner banks by way of agreement(s) and agreed base rates and mark-ups applicable, if any. Also taking care of internal closure with cross-functional departments like Legal, Finance etc.

- Liaising with other cross-functional teams like Solutions, Product etc. to ensure that we deliver on required customizations by sizing up the opportunity and creating projections which is a driver in taking such calls.

Desired Skills and Experience:

- Experience in customer engagement / sales roles is a must. This is essentially a customer facing role and therefore flair for sales / relationship building is sacrosanct.

- Business acumen and Customer orientation: Should be a passionate believer in digital transformation and the use of technology to simplify business processes and improve customer experience.

- Established and existing networks with banks both public as well as private sector would be a definite advantage.

- Excellent written and verbal communication skills, comfort with Microsoft Office Suite, specifically Excel.

- High energy team player with willingness to learn and adapt quickly.

- Ability to work independently with a proven track record of creating and executing partnerships / alliances that drive measurable business results.

- Data-driven thinking and an affinity for numbers, MIS.

- Analytical capability to deal with the technical, contractual, and financial aspect of the business.

- Project management experience and ability to handle multiple time-sensitive projects and competing priorities.

- Ability to effectively think strategically and influence cross-functional teams, such as Operations, Solutions, Product etc. so as to have the required prioritization accorded.

- Willing to travel to meet with banks / large Merchants acquired through the banking partners.