Manager - B2B Client Services - Social Enterprise/Startup

You will be responsible for the supervision of the overall business operations and strategy, and future growth. Your role will be crucial to the success of the organisation, as you will not only drive the engagement of current clients but give strategic direction to the business and push business growth. We want you to be a hands-on leader, an out-of-the-box thinker, operationally strong go-getter and driven to burn the midnight oil for success.

Job responsibilities:

- Operationalize and streamline existing business and client engagement

- Lead new business development

- Design, plan and implement business strategies, plans and procedures

- Keep abreast of the markets and industry trends, explore new synchronous business opportunities

- Set comprehensive goals for business growth and success

- Establish policies and procedures to streamline business

- Oversee all operations and business activities, and the work of executives

- Lead employees with an example

- Be a motivator for other employees

- Analyze and interpret data and metrics

- Create reports for clients

- Take the lead in expansion activities

- Build trusting relations and maintain relationships with partners and vendors

Job requirements :

- Strong financial and business acumen with 6 to 10 years of working experience in the for/nonprofit sector.

- Strong frontline skills in sales, partnership building, client and member servicing, business development; ability to identify and convert opportunities for funding and business development

- Goal-driven, entrepreneurial skills to grow a startup from the ground, problem-solving competency with adaptability to learn as a leader of a startup organisation and its people.

- A strong foundation of relevant networks that will provide relevant and convertible opportunities for business growth in social investment

- Team player and experienced manager of lean teams; able to mobilize small teams and cross-functional colleagues to achieve results

- Excellent working knowledge of MS Office products (or equivalent), project management tools like Salesforce/Basecamp and cloud applications

- Excellent written and verbal communications in English, Hindi, and/or other relevant languages.