Manager/AVP - Operations - International Life & Pension Underwriting - Insurance

Manager (Band - AVP) - Operations - International Life n Pension Underwriting

- Our client is a major Insurance player in US and Canada. They have captive shared services setups in Bangalore and Pune.

- They are looking for an Operations Manager (Band - AVP) for their Pune office. This position reports into the Pune - Head of Operations.

- Candidates must have experience in International Life and Pensions Underwriting with an International BPO/KPO set up.

A brief Job Description is given below :

- Lead 200+ member teams in achieving process KPIs and productivity targets

- Take accountability of business outcomes associated with the process

- Manage transitioning in of new processes from other locations

- Manage operational risk and maintain business continuity plans for the process

- Develop strong working relationship globally with stakeholders and influence business outcomes

- Drive change, scout for global best practices in operations management and look to implement the same at Allstate

- Take responsibility for recruiting talented members in the team

- Foster high levels of employee engagement and retention, develop future managers

- Lead creation of an engaging and productive work culture as per organization's values and Leadership Principles

Good to Haves -

- 15+ years with 6+ years in operations management in a global organization

- Influencing, coaching, structured thinking, problem solving, handling ambiguity, personal discipline, high result orientation

- Operations management, Lean/Six Sigma certifications, Operational Risk Management experience

Bhushan Vishwasrao
Principal Consultant
Mobile : +91 9819585855