We are looking for a Operations Support Manager (OSM) for our client with a Pan India footprint based at Karnal.
Job Details :
Location : Karnal
Grade : Manager/AM
Division : O&M
Reports to : Region O&M Head
Work Timings : 9AM-6PM however candidate must be flexible and open to stretch / 5 days
Experience : Minimum 6+ years' experience
Education : MCA/BCA/BTECH+ MBA
Knowledge Required : Contract Understanding and Execution
Principal Purpose of the Job:
- Responsible for Data (Descriptive Analysis, Prescriptive Analysis, Customer KPI's and Performance reporting).
- Providing Actionable and Data Analysis to Head O&M.
Principal Accountabilities:
1. MIS Management:
- Ensuring timely circulations of daily/weekly/monthly reports and dashboard to internal and external customers
- Provide proactive inputs to the region O & M team to prevent site outages and maintained uptime
- Highlighting High Risk sites to the field team based on the alarm trend
- Adhoc reports/Analysis and Reporting
- DSS and Other Tools for Reporting enhancements
2. Database Management:
- Responsible for database accuracy (Technician/on role manpower /Other geographical info etc.)
- Supporting the team on new sites/technology update
3. Audit & Compliance:
- Understanding of current policies and standards and track any changes in these documents\
- Internal audit of partners
- Identifying Training needs and imparting Training on new technology /process
- Region usage compliance of all reports /dashboards
4. Performance Reporting:
- Generation of daily, Weekly and monthly online and offline reports
- Generation of management dashboards
- Calculation and verification of PLI for O&M team and communicate to stakeholders
5. Competence Development:
- Ensuring ITTA module training to all engineers
- Increase the technical capabilities of all engineers through various Knowledge Sessions
- Regular Review the performance of the team and support them for 100% quality output and productivity
If the above role excites you, Kindly share your updated Photo resume with the below mentioned details -
Age
CCTC
Minimum joining period
Relevant experience
Didn’t find the job appropriate? Report this Job