Impact on the Business
- Ensure service delivery of IRR reports as per the standards set out in agreed SLAs within the COMPANY Global Resourcing operating framework taking into account key operational risk (including people & processes) and ways to mitigate those
- Participate in stress-testing setup and execution
- Understand business requirements and interpret data to provide meaningful analysis to facilitate business decision-making
- Analyse business performance and provide commentaries
- Acquire knowledge in banking/financial services
- Identify opportunities for development and drive changes independently
- Co-ordinate, work-closely with in-country finance teams across the globe
- Performance Standards as defined in SLA met or exceeded
- Customer Feedback
- Timely and accurate calculation of ratios and reporting of MI.
- Quality of the commentary
- Training & development of minimum 10 days per annum
- Re-engineering opportunities identified and implemented
- Minimal errors Six Sigma approach
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