Manager - Accounts Receivable & Collections

- Overseeing the entire O2C cycle of the Company and ensuring the accurate and timely invoicing of customers

- Setting payment collection goals and targets for the department

- Creating and implementing a strategy to improve the collection of outstanding credit

- Implementing collection policies and procedures to avoid excessive outstanding credit

- Implementing deadlines for invoicing and payment collection

- Negotiating with customers in cases when non-payment occurs

- Preparing monthly feedback reports on payment collections

- Ensure the invoices are not outstanding beyond 15 days of due date of payment of invoices

- Ensuring we are maintaining TAT of T+3 days for sending new agreements - with all of our new clients. Agreement closure in T+10 days from both sides

- Ensuring agreement records are updated in Zoho CRM on a real time basis as per Agreement SOP. 100% accountability of agreements, accounts and contacts module in ZOHO CRM