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17/01 Shabana
Recruting Consultant at Recruiterlane

Views:404 Applications:129 Rec. Actions:Recruiter Actions:4

Manager - Accounts - CA /CPA (8-12 yrs)

Maharashtra/Thane Job Code: 882678

Purpose of the job:

- Client Management

- Team Management

- New Client Transition

- People Development

- MIS & Logs Updation

- Efficiency Improvement

Essential functions and responsibilities (but not limited to):

- Client Management

- Ensure delivery of financial statements as per the defined SLA for TAT and quality for clients assigned.

- A high-level review of financial statements prepared

- A high-level review of audit schedules

- Review daily /weekly delivery schedule for financials.

- Assist / Guide AMs in Troubleshooting - Clients issues/ queries/ escalations/ team issues

- Communicate with US counterparts / Clients thru calls and emails as required

- Guide team as required and ensure successful completion of projects assigned on a timely basis

- Ensure customer satisfaction.

New Client & Transition :

- Regular review of the transition plan and track progress

- Active involvement in guiding team for New client setup - Master setups, tracking of data/information received, follow up for missing information

- Active involvement in transition call - planning stage and onboarding stage

- Ensure preparation of SOPs/ Process maps/ SIPOC

-Team Management & People Development:

- Ensure that the manager aligned to perform the following timely - Work allocation to team members, update shift roster, review timesheets, leave management, provide timely feedback

- Provide one on one feedback at regular intervals to direct reports

- Arrange for skip meetings at regular intervals

- Work with the AMs to design and implement plans for training, mentoring, etc.

MIS/ Logs :


- Ensure regular updating of process maps, process notes/ SOPs/SIPOC

- Ensure daily updating of delivery trackers

- Ensure completion and timely delivery of monthly MIS and PLI calculations

- Review the updated client escalations in the standard escalation log and completed RCA and submit the same to AVP

- Review the updated financial errors in the standard error log and completed RCA and submit the same to AVP

- Review monthly dashboard prepared for assigned clients- and set up meetings with Senior management

- Assist AVP in preparation of monthly dashboard for the vertical

- Assist in SSAE18 audit

- Assist management in any other MIS activities as required

 Efficiency improvement :

- Identification of areas of process improvement

- Initiate improvement projects. Assist in the creation of the project plan and setup of the project team

- Regular monitoring of improvement project and ensure successful completion of the project

- Review the ongoing process and bring continuous improvement in the process for efficiency & quality

- India Direct delivery of financials or with very less involvement of US CAM

Supervisory Responsibilities:

1. Direct :

- Monthly One on One Meetings & Performance Feedback

- Regular skip meeting

- Performance & Leave Management

- Training, mentoring & motivating team

- Review all deliverables are as per the agreed SLA with client

2. Indirect : 

- Ensure the AMs do Monthly meetings & amp; Performance Feedback

- Ensure that all client deliverables are reviewed and meet the SLA targets set with the client

Knowledge and Skills Required:

- Excellent Accounting knowledge.

- Expertise in Microsoft Office and good speed on computers.

- Excellent Communication Skills and Confidence level.

- Smart & dynamic

- Prior team handling experience of a minimum of 5 years.

Desirable:

- Accounting knowledge with US accounting experience

- Transition experience

- Experience in managing high demanding customers.

The individual must possess these skills and abilities, or explain and demonstrate that he/she can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities.

Key Metrics measured: TAT and quality of allocated clients. Attrition nos. of team members.

Educational Qualifications: C.A / CPA.

Work Experience: 8-12 years Accounting Background

Finalization of Accounts and handling a team.

Other Prerequisites:

- Required to work in shifts. Based on business/project requirement will work in US hours

- Prior work experience in MNC & matrix organization

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Women-friendly workplace:

Maternity and Paternity Benefits

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