Manager - Account Management & Business Development/Vendor Management - eCommerce

Manager, Account Management & Business Development/ Manager Vendor Management/ Sr. CBDM

Experience: 6-12 years

Industry: FMCG/ FMCD/ eCommerce

Institute: Tier 1/ Tier 2

Role and Responsibilities:

- Sales, Business Development, Category Management, Account Management

- People Management responsibility

Business Development

- Define category focus for the Marketplace organization

- Collaborate with Category Management and Sales for brand/seller recruitment

- Attend trade shows and other seller-facing events to identify key sellers, brands who may want to operate as sellers and understand category-relevant trends

- Approve deals based on SOP agreed with category management (and other teams like Finance or Site Merchandising, as necessary)

- Resolve seller-related escalations for the Marketplace, where SOPs do not suffice, and BDM intervention is required

Strategic Projects

- Lead deployment of seller-facing features & functionality within category

- Identify and initiate projects for improving seller program & platform

- Lead scalable projects to improve data & product

Seller engagement

- Provide inputs to Account Management for identifying strategic sellers

- Share category goals and best practices with sellers

- Perform high-level business reviews - understand their strategy and goals

- Communicate category-specific policy changes

- Identify marketing opportunities within the category

- Collaborate with internal teams to identify and mitigate category specific seller issues (counterfeit, gray market goods, review abuse, etc.)

Business Reporting

- Represent the Marketplace business for the category at review meetings

- Provide financial planning inputs

- Analyze the business to understand trends, shifts, spikes/dips etc.

2. Basic Qualifications

- MBA or equivalent, with at least 6 years of experience in Sales/Account management, E-commerce or retail.

- High attention to detail and proven ability to manage multiple, competing priorities simultaneously.

3. Preferred Qualifications

- Work experience in consumer product sales/marketing or in e commerce.

- Prior experience influencing C-level executives.