Manager - Account Management - Advertising Firm

- Manage client relationships and deliver superior customer service

- Conceptualize creative strategies and pro-actively provide ideas - act as a strategic partner to the business

- Assist Brand Solutions teams in creating and delivering solutions pitch and collaborate with the them to help accounts adopt best practices

- Manage agency/clients digital communication campaigns, content development and help in achieving business goals

- Manage pacing, optimization, and reporting of ad campaigns and work directly with clients to collect, test and troubleshoot all creatives and tags

- Monitoring and reporting in a timely delivery of solutions

- Manage client relationship & expectations and ensure organic business growth

- Combine data analytics, campaign results and client feedback to configure, operate, and optimize campaigns to meet client objectives

- Ensure timely billing and collections

- Deliver campaign case studies and reports to clients summarizing performance

- Coordinate with Brand Solutions on development of renewal strategies based on client/program insights

- Represent a knowledgeable, efficient, and professional image of JioSaavn to our clients by handling business with a respectful and professional demeanor

- An excellent communicator, both verbally and written

- An excellent listener, inquisitive, positive, team-oriented, and enthusiastic

- Passionate about building high-quality and highly usable products

REQUIREMENTS:

- 6+ years of advertising(preferably digital) experience of handling client relationships

- Deep understanding of how agencies plan, buy, and measure performance of Digital, TV, Radio and Programmatic advertising campaigns

- Creative, - out of the box-, thinker with strong analytical, decision-making, and problem solving skills

- Advanced proficiency in Excel and PowerPoint/Keynote

- Excellent communications skills including ability to communicate clearly, professionally, both verbally and written

- Team player, with a willingness to jump in to assist team when needed